Project Description

AAOS Access App

AAOS Access is a feature-rich viewing app that offers you an enhanced mobile experience for AAOS information and education content. View Orthopaedic Video Theater and video and digital education programs, eBooks and AAOS Now, the Academy’s monthly member newsmagazine, plus content from the AAOS online learning platform, including self- assessment examinations and modules.

Challenges

The aim of this project was to integrate eBook and exam features into our video streaming app. Our team, comprising members from IS, Online Learning, and a third-party vendor, initially developed the app to enhance members’ video learning experiences. Due to its popularity, the decision was made to expand its capabilities with additional features.

Exams represent a significant revenue stream for the academy and are crucial for fellows and residents seeking CME credits. To enhance user experience, we redesigned the homepage to feature an ‘In Progress’ section. Users can start an exam online, save their progress, and resume from any device. We also introduced additional content such as recently completed and recent videos, personalized based on each user’s learning objectives.

To address user confusion identified during testing, I designed a set of icons for main content categories. These icons accompany thumbnails, providing clear visual cues. Below the thumbnails, an icon bar further clarifies the content type, with descriptions linking to detailed pages. Recognizing the preference for efficient content consumption, we enabled launching content directly from list views, while detailed views offered supplementary materials.

Extensive user testing validated our approach, confirming improved usability and user habit formation through recognizable thumbnail icons. Additional features included exam levels, quiz builder, score tracking, and exam retakes. Insights gained emphasized simplifying app navigation and reducing complexity, particularly in multi-level page structures supporting exam functionality.

Overall, this project successfully enhanced the app’s functionality, addressing user needs and promoting efficient content consumption through intuitive design enhancements and thoughtful feature additions.